Smart Shopping

Shop at the best brands and get your tax refund

Standard Tax Free

Tax Free Shopping in Three Simple Steps

Ask for it

1 Ask for it

Ask for your tax free at the store, at the time of purchase.

2 Validate it

-If you are leaving the EU from a Portuguese airport, port or land border, scan your passport and boarding card at the E-TaxFree electronic kiosk to get your tax free validation.

-If you are leaving the EU from any country other than Portugal you must go to the customs counters with the printed check and request the customs stamp on the same document (in this case it is important that you ask for your printed tax free forms at the store or print it before going to the airport).

Refund desk

3 Cash it

Get your refund in cash, at a refund desk or skip all the lines and get your refund via Traveller Wallet.

Advance Refund*

1. Ask for it

Ask for your Tax Free in every store, before paying for the items.

2. Cash it

Head to a City Advance Refund Point you’ll get your refund immediately. Don’t forget, you’ll always need to validate your forms.

3. Validate it

You will need a Visa or Mastercard (not issued in the EU) with a minimum validity of 6 months as a months as a guarantee.

*Not available in all stores.

Payment solutions
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